Here at Thompson Pianos our main goal is to make sure we’ve supplied you with the piano of your dreams; it’s as simple as that!

We take pride in what we do and are so confident that you’ll be over the moon with your new purchase that we’ve introduced our new 30-day money back guarantee.

This gives you time to live with the piano while getting to know all of its characteristics. You can ask your piano teacher what they think, invite friends and family round to have a play and listen...the list goes on! If you decide to send it back within 30 days, we’ll give you a full refund, providing the instrument is still in the same condition it was in when purchased. No collection fee, no small print ‘get out clauses’ just happy customers.

If you’d rather swap it for another piano of the same value, and we have it in stock, then that’s okay too!

If there is anything you are unsure of please get in touch. The Thompson Pianos team are here to help you every step of the way. You can contact us on 07554 381 801 or via email: info@thompsonpianos.co.uk